Refund Policy

REFUND POLICY – 30 DAY MONEY BACK GUARANTEE No Nonsense Return Policy 1). Our pet feeders are built to last. We offer a lifetime replacement warranty. If your feeder breaks or leaks or is worn to bits, just give us a call and get an authorization number,number,then send back your current bugout pet feeding system and we will send you out a new one. All you have to pay for is the delivery charge of your new bugout pet feeding system. 2). Like underwear it is hard to return some used items. If you feel buyers remorse, we get it. Give us a call and get an authorization number. You will have to pay shipping to send the pet feeding system back to us. Please use the original packaging if possible to ship returned item(s). You will receive a full refund less your original shipping and handling costs that were included in the price to your source payment method. 3). We do not accept any returns after 30 days from ship date. 4). All refund recipients will receive an email confirmation for their records. 5). Please call 760-497-5448 for your authorization number or any questions you might have regarding your purchase. All other information email us at info@bugoutpetproducts.com Return Address: 31793 Sierra Del Sol, Thousand Palms, CA 92276